I phoned Stockmeister to fix my Kohler generator that would not start in cold weather. When Chris showed up to fix my generator he had another kid with him, I thought he was just a friend of Chris's, little did I know that I was paying almost a $100.00 an hour each for both of these guys. Chris had no equipment to test any part of my generation, if he did he didn't get it out, so we all Guessed that the battery didn't have enough cold cranking amps and that must be the problem, so Chris and his friend ran down to Napa and got another battery, Only after receiving my bill from Stockmeister did I realize that the battery with labor cost me $630.00 plus other expenses. This didn't fix the problem, so Chris makes another trip to my house, this time by himself, still no testing equipment, so we all guessed again what might be wrong with my generator. To make a long story short, I now have over a $1000 in repairs and my generator is still the same as it was from the beginning . So after six months of my generator still not running in cold weather, I called Gail at Stockmeister's and told her that I either wanted my generator fixed or I wanted my money back, at that time she informed me that Chris had fixed my generator, because he said it started the day he was there, ( certainly it started, it was 70 degrees the day Chris was at my house, it will always start above 45 degrees ) and That... I had another problem with the same symptoms. Bottom line is the generator still broken and I am out a $1000 but Gail said she would be more than happy to send Chris back again at my experience, I can't afford any more Chris.
My advice for anyone looking for a standby generator is to buy a Generac, all my friend that have Generac are very happy with that brand, and your lawn mower repair shop can fix it, unlike Koler who must use a Koler expert to repair it, which is horribly expensive .
On a several hundred thousand dollar job they took advantage of us on additional work. Prices were 2-4x what we should have paid. $1800 for a water coffe water line hookup that looks like crap, $2600 for a hose bib that should have been $500. very disappointed in the end. Stay away from these crooks.
A J Stockmeister Plumbing Heating is a US General Contractor based in Jackson, Ohio. A J Stockmeister Plumbing Heating is located at 978 E Main St, Jackson, OH 45640, USA.
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